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5.0 Payment and Bills
5.0a All accounts are set-up on a pre-pay basis only
5.1 Assiva Ltd provides a 3-day no interest credit period to the customer to allow resolution of any payment issues. Assiva Ltd reserves the right to reduce the credit period time at its own discretion at anytime. Assiva Ltd reserves the right to impose a late fee of 25% of the total invoice value if no payment within 3 days of the due date.
5.2 Assiva Ltd will suspend your account if outstanding bills have not been paid in within 5 days. Assiva Ltd reserves the right to suspend the account without warning.
5.2a If after 7 days outstanding bills owed to Assiva Ltd have not been paid in full and no further credit arrangements have been made, Assiva Ltd will terminate all hosting accounts and deactivate all other services purchased through Assiva Ltd until all owed amounts have been paid in full.
5.3 After account suspension, Assiva Ltd will not provide you with any account backups unless the full outstanding bill has been paid in full before backups are deleted.
5.4 Assiva Ltd reserves the right to impose a re-activation fee for accounts that have been suspended
5.5 Assiva Ltd reserves the right to impose a late fee for circumstances where your bill has not been paid in full and on time
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